Ken Sponsler brings more than 30 years of leadership and thousands of hours of process engineering and consulting expertise to CompliancePoint. He and his team have performed dozens of US federal and state telemarketing and DNC, CAN-SPAM, Junk Fax and Mail compliance assessments and audits.
He has extensive experience conducting marketing, data security and privacy compliance consulting assignments for a wide variety of companies including Fortune 500 clients. Ken has been retained as an expert witness in over a hundred TCPA and TSR related class action and regulator lawsuits.
Ken formerly served on the National Board of Directors with the Professional Association of Customer Engagement (PACE) as the Vice Chair and member of the executive committee, as well as a member of the federal legislative committee, state legislative committee, DNC implementation committee and the compliance officer's forum. He recently serviced as the Vice Chairman of the board at PACE and is also a PACE Self-Regulatory Organization trustee. Ken is a frequent speaker at industry events including the PACE Annual Convention and DMA Teleservices Conference.
Ken was awarded PACE's highest honor as the 2019 Searcy Award recipient. Prior to joining PossibleNOW, Ken served over 27 years in the US Army. He was a consultant with Booz Allen Hamilton where he participated in numerous consulting projects for the government and military including establishing modularity design and organizational changes adopted by the US Army, the development of operations documents for the Air Assault Expeditionary Force project, and project management and contract tracking for the ARL-SOCOM project.
CECP – Customer Engagement Compliance Professional
CIPP/US – Certified Information Privacy Professional
PMP – Project Management Professional
ATA - SRO - American Teleservices Association Self-Regulatory Organization Auditor